JACK THOMPSON ART

Privacy Policy

Our contact details

Jack Thompson Art

E-mail: enquiries@jackthompsonart.com

Introduction

This PRIVACY & COOKIES Policy (the “Policy”) has been prepared to meet the requirements of the Data Protection Act 2018 and the 2018 GDPR directive. It relates to the collection, protection, disclosure and use of personal data belonging to individuals who contact Jack Thompson Art (our “Company) and who visit www.jackthompsonart.com (our “Site”). It also refers in detail to the “Cookies” we use, what they are and their purpose. By clicking the “Accept & Proceed” button on the box that appears on the first page you enter on our Site, you signify your acceptance of our Cookies Policy.

If you wish subsequently to decline your further acceptance of them, we set out in Section 3 of the Policy how you may do so.

Your privacy and security is important to us. This Policy sets out how we will treat any personal information we obtain from you and it is intended to help you understand how we deal with it and how you may remove it. By providing your personal information to us, you agree that we may collect and use the personal information you provide in the ways described in this Policy. If you do not agree with the terms of this Policy after signing up, you can ask for your details to be removed by contacting us at: enquiries@jackthompsonart.com.

We will use your personal information only for the purposes set out in this Policy. Please note that we may need to update this Policy from time to time to reflect changes in the law. We recommend that you check this page regularly to ensure that you have read the most recent version and that you are happy with any changes.

This Policy was last revised on: 05-01-2023

1.) What Type of Information We Have

By providing your personal information to us, you fully understand and clearly consent to the collection and processing of such personal information. This collection and processing will comply with the terms of this Policy.

We may currently collect and process some of the following information, which falls under two main areas:

    • personal identifiers, contacts and characteristics (for example, your name, email address, phone number and postal address)
    • data concerning traffic on our website, location data, weblogs and other communication data. (Please note, we do not use this information to identify you personally).

2.) How We Get The Information and Why We Have It:

It is your choice to provide us with your personal information.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us at enquiries@jackthompsonart.com
  • We have a contractual obligation.
  • We have a legitimate interest.

Most of the personal information we process is provided to us directly by you. For example,

  • When you contact us to enquire about our products and services, and/or, request a quotation, or when you enter into a contractual agreement with us.
  • We may use this information in the following ways:
    • To follow up on such enquiries, or to notify you, where necessary, of any changes to our service and/or product provision.
    • To fulfil our contractual obligations with you.
  • When you use of our website.
    • We may use this information for legitimate interests, for example, ensuring content from our website is presented in the most effective manner for you and for your computer.
    • We may also use it for our own internal marketing analysis, for example, to measure the amount of traffic to our Site.
    • We may also use this information in order to obtain reviews of our products and services, via third-party review platforms, such as Trustpilot.
  1. Further details on how and why we get information from our website, are outlined in Section 3 of the Policy.

We may also receive your personal information indirectly, from the following sources, in the following scenarios:

  • From online marketplaces, galleries (online and otherwise), Art Agencies or theatres who represent, and/or, work closely with our Company. For example, you may have placed an order directly through such third parties for one of our products or services, and we may then receive your personal information, in order to either fulfill our contractual obligations with you, or to assist them with fulfilling their or our contractual obligations with you.
    • An example of this could be if you were to make an enquiry about, or purchase one of our products or services through an online marketplace such as ‘Artsy.net’, who may facilitate communication or payment between you and our Company in connection with a product. Your enquiry, and/or your postal name and address and order details may be passed onto us, and your purchased product may be subsequently shipped either directly from our Company premises, or our trusted fine art printer, representing galleries, or agents, in order to fulfil either our, their, or both our contractual obligation(s) with you.

Please be sure to read both the Privacy Policy, and the Terms and Conditions of any third-party marketplaces, Galleries or otherwise who sell, (or who may purport to sell), or facilitate the sale of our products, as their Policies and Terms and Conditions may differ from our own. It is your choice to whom you provide your information, and for what purpose. We therefore do not accept any responsibility or liability for any breach of privacy, loss, damage, effect or otherwise whatsoever when you provide your information to anyone other than our Company.

  • Another scenario in which we may also receive your personal information indirectly may be when you may have specifically asked a mutual friend, acquaintance, associate or colleague that your details be passed on to our Company, so that we may in turn contact you regarding an enquiry (or similar) you may have relating to our products or services.

Please note, we take the upmost care in proceeding with such requests of contact, ensuring the reliability of the source, so that we can be satisfied it was indeed yourself who had provided this, and any accompanying request, with your full and free consent.

Please be aware that if we do not respond to such requests, it is out of care and respect and without discrimination.

Equally, if we find that your information has been passed to us without your consent, we will remove this information from our records and make further enquiries regarding the reliability of its’ source and if necessary, in line with our Company Policy and ethics, we will cease trading with that source.

3.) How We Get Information from Our Website and Why We Have It:

Like many other websites, we use “cookies” sent to us by your computer or other access device. We may use these cookies to:

  • Measure how you use the website so it can be updated and improved based on your needs;
  • Remember the notifications you have seen so that we don’t show them to you again;
  • For our own internal marketing analysis, for example, to measure the amount of traffic to our Site.

In addition to using cookies, we may also use other web tools, for example but not limited to, Google Analytics, Webalizer or AWStats, to collect information about your browsing activities whilst on our site. In this respect, the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.

Please note, we do not use cookies to identify you personally.

Any information that we acquire about you using cookies or other web tools is subject to the same restrictions and conditions as any other information we collect about you, as outlined in this Policy.

You will normally see a message on the Site before we store a cookie on your computer.

By clicking the “Accept & Proceed” button on the box that appears on the first page you enter on our Site, you signify your acceptance of our cookies and privacy Policy.

If you wish subsequently to decline your further acceptance of our Cookies, we set out below how you may do so.

For more information about the way in which Google Analytics uses cookies, please visit the following website:

4.) With Whom We May Share Your Information:

In order to process your order and fulfil our contractual obligations we have with you, for example, the shipping of your product(s), naturally we may be required to share your given name and postal address to our trusted fine art printer, and/or, couriers for shipment of your product(s).

Please note, orders are most often dispatched directly from our business premises or our trusted fine art printer. In some circumstances however, it may be dispatched directly from our representing galleries, or agents.

Our Site uses the third-party review platform, Trustpilot, with whom we may share some of your information so that we may obtain customer reviews of our Products and Services. This Site also contains and uses third-party cookies from Trustpilot. By using this Site, you understand that your personal information may be shared with Trustpilot in accordance with their policies and practices, and for the purpose of our Company obtaining reviews of our Products and Services, in accordance with the policies set out in this Site’s Terms of Service and Privacy Policy.  

Please note, we do not sell, trade, or otherwise transfer your information to third parties outside of our Company, without your consent.

Please note, our website hosting partners and other trusted parties who assist us with operating our website may have access to non-identifiable information, providing those parties keep this information strictly confidential, in compliance with the Data Protection Act 2018 and the 2018 GDPR directive.

We may also, if necessary, release information when its’ release is appropriate to comply with the law. For example, in protecting ours or others’ rights, property or safety.

5.) How We Store and Dispose of Your Information:

We take every reasonable step to ensure that your information is only processed and securely stored for the minimum period necessary for the purposes set out in this Privacy Policy. We also make every effort to meet industry standards in keeping your information secure and safe.

Storage and disposal of information that contains personal identifiers:

  • We may store information that contains personal identifiers by one or more of the following means:
  • Industry standard secure computer system(s), and/or mobile device(s);
  • Industry standard secure Cloud based storage;
  • Hard copies, securely locked at our business premises.
  • We may securely store information in a form that permits identification, only for as long as it is required in order to fulfil the relevant purposes set out in this Privacy Policy, as may be required by applicable law, such as for tax and accounting purposes. In particular, we may securely store your information for the duration of any period necessary to establish, exercise or defend any legal rights.
  • Unless you have purchased one or more of our products or services, we may securely store information that contains personal identifiers, for a period of no longer than twelve (12) months.
  • We may dispose of information that contains personal identifiers in a way that meets industry standards and is GDPR compliant.

Storage and disposal of information that does not contain personal identifiers:

  • Our website is hosted by Zen Internet and is protected by the industry standard security ‘SSL Certificate’. When you visit our Site, our webhost processes and stores this data on their secure servers, for our own analytical purposes and to improve your browsing experience, as set out in this Policy. As such, our Company is considered the ‘data controller’, and our website host is considered the ‘data processor’.
  • Please note, this information does not personally identify you.
  • We may securely store this information for as long as it is required in order to fulfil the relevant purposes set out in this Privacy Policy.

6.) Other:

6.1 Links To Other Websites

This Policy only covers this Site. If you follow a link from this Site to another website, you must refer to and read the privacy statement on that other website which you visit. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Please note that whilst we make every effort to check the working order of any links we include from our website toanother, and the trustworthiness of such websites, we do not accept responsibility or liability for any breach of privacy, loss, damage, or otherwise whatsoever, should you choose to follow the aforementioned links.

6.2 Interactive areas of our Site and Social Media

Information that you post via social networking (including but not limited to Facebook, Twitter and Instagram), is generally accessible to, and may be collected by others, and may result in unwelcome communications. For your own safety and security, you should not provide information about yourself on the aforementioned areas of our Site or via social networking.

If you disclose any information via social networking, we do not accept any responsibility or liability for any breach of privacy, loss, damage, effect on your reputation or otherwise whatsoever.

7.) Your Data Protection Rights:

 Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

8.) Contact:

Questions, comments and requests regarding this Policy are welcomed and should be addressed to: enquiries@jackthompsonart.com 

9.) How to complain

If you wish to complain about the use of your data or any aspect of our data management, you can contact the Information Commissioners Office.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

ICO Helpline number: 0303 123 1113

 

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